Last updated: August 9, 2026

Welcome to Harlecour. These Terms of Service (“Terms”) govern your access to and use of the Harlecour website (the “Site”) and your purchase and use of our digital products. By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site or purchase our products.

Harlecour is operated by Évelyne Harnois Lebeau, based in Quebec, Canada (“we,” “us,” or “our”). You can reach us at harlecour.studio@gmail.com.

1. Definitions

• “Products” means the digital goods we sell, including Canva templates, guides, and any related downloadable files or written content.

• “You” or “Customer” means the person or business accessing the Site or purchasing a Product.

• “Content” means all text, designs, templates, graphics, and other materials made available through the Site or the Products.

2. Eligibility

To purchase from us, you must be at least 18 years old (or the age of majority in your jurisdiction) and able to enter into a binding contract. By ordering, you confirm that the information you provide is accurate and that you are authorized to use the payment method you provide.

3. Our Products

Our Products are digital goods. They are delivered electronically and are designed to be used with third-party tools, primarily Canva. To use our templates, you will need your own Canva account (free or paid depending on the template). Some templates may require a paid Canva subscription to access certain fonts, elements, or features; where this is the case, we aim to indicate it on the product page.

We make reasonable efforts to describe and display our Products accurately, but we do not guarantee that descriptions, previews, or colors are error-free or that your device will display them accurately.

4. Orders, Pricing, and Payment

All prices are listed in CAD and are subject to change without notice. The price shown at checkout is the price you pay.

Applicable taxes are[added at checkout where required. You are responsible for any taxes, duties, or charges imposed by your own jurisdiction that are not collected by us.

Payment is processed through our third-party payment provider(s). By submitting an order, you authorize us to charge your chosen payment method for the total amount shown at checkout. We reserve the right to refuse or cancel any order, including where we suspect fraud or an error in pricing.

5. Delivery

Products are delivered digitally. After your payment is confirmed, you will receive link with a PDF by email and/or on the order confirmation screen. Delivery is typically immediate, but may occasionally be delayed. If you do not receive your Product within 24 hours, please contact us at harlecour.studio@gmail.com.

It is your responsibility to provide a valid email address and to check your spam or junk folder. We are not responsible for delivery failures caused by an incorrect email address or your email provider.

6. License and Permitted Use

When you purchase a Product, we grant you a limited, non-exclusive, non-transferable license to use it subject to these Terms. Unless a product page states otherwise:

You may:

• Use the Product for your own personal or business purposes, including client work (for example, using a proposal template to create proposals for your own clients).

• Edit and customize the Product within Canva to suit your needs.

You may not:

• Resell, redistribute, sublicense, share, or give away the Product itself, whether modified or unmodified.

• Offer the Product (or a lightly modified version of it) for sale or download as a template, digital product, or asset.

• Claim the original design or template as your own original work for resale.

• Share your download link, login, or file access with others.

The license is granted per purchase and is for a single user. It may not be shared across multiple people or used by more than one individual. If you need to use a Product across a team, or wish to resell derivative work, contact us at harlecour.studio@gmail.com about a different license.

7. Intellectual Property

All Content, including the design, structure, and wording of our templates and guides, is owned by Harlecour or its licensors and is protected by copyright and other intellectual property laws. Purchasing a Product grants you the license described in Section 6 only; it does not transfer ownership of any intellectual property to you.

The Harlecour name, logo, and branding may not be used without our prior written permission.

8. Refunds and cancellation
All Harlecour products are digital goods, delivered electronically and available immediately after purchase. Because of this, all sales are final. We do not offer refunds, returns, or exchanges once a product has been purchased, delivered, or accessed, except where a refund is required by applicable law.

Before purchasing, please review the product description, previews, and any requirements (such as a Canva account) carefully, and reach out with any questions first. By completing your purchase, you acknowledge that you are buying a digital product and that this policy applies.

If something goes wrong

If you experience a technical problem, for example, a broken download link, a corrupted file, or trouble accessing your template, please contact us at harlecour.studio@gmail.com within 14 days of your purchase. We'll be glad to help, which may include re-sending your file or providing a replacement.

For any questions about this policy, reach us at harlecour.studio@gmail.com.

9. Third-Party Tools and Links

Our Products rely on third-party platforms such as Canva, and the Site may contain links to third-party websites. We do not control and are not responsible for the availability, content, terms, or pricing of those third parties. Your use of Canva or any other third-party service is governed by that provider’s own terms. We are not responsible if a third-party platform changes or removes features that affect a Product.

10. Acceptable Use

You agree not to use the Site or Products to:

• Violate any law or regulation.

• Infringe the intellectual property or other rights of anyone, including us.

• Distribute malware or attempt to gain unauthorized access to the Site or its systems.

• Copy, scrape, or reproduce the Site or Content except as permitted by these Terms.

11. Disclaimers

Our Products and the Site are provided “as is” and “as available,” without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Site will be uninterrupted or error-free, or that any Product will meet your specific requirements or produce any particular result.

Our guides and templates are provided for general informational and practical purposes. They are not professional advice, and using them does not guarantee any specific business, marketing, or communication outcome.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Harlecour and its operator will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from your use of the Site or Products.

To the extent liability cannot be excluded, our total liability to you for any claim relating to a Product is limited to the amount you paid for that Product.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including certain rights you may have as a consumer.

13. Indemnification

You agree to indemnify and hold harmless Harlecour and its operator from any claims, damages, or expenses arising from your breach of these Terms or your misuse of a Product, including any use that exceeds the license granted in Section 6.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Changes take effect when posted. Your continued use of the Site or purchase of Products after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Any dispute will be subject to the exclusive jurisdiction of the courts located in Montreal, Quebec, except where applicable consumer protection law provides otherwise.

16. Contact

If you have questions about these Terms, contact us at:

Harlecour
Évelyne Harnois Lebeau
harlecour.studio@gmail.com

Last updated: August 9, 2026

Harlecour (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have. It applies to the Harlecour website and to any purchase you make from us.

Harlecour is operated by Évelyne Harnois Lebeau, based in Quebec, Canada. If you have any questions about this policy or your personal information, contact us at harlecour.studio@gmail.com.

1. Who Is Responsible for Your Information

Harlecour is responsible for the personal information it collects. The person in charge of protecting personal information at Harlecour can be reached at harlecour.studio@gmail.com. You can contact this person to ask a question, access your information, or exercise any of the rights described below.

2. Information We Collect

We collect personal information in the following ways:

Information you provide to us:

• Your name and email address when you make a purchase, create an account, or contact us.

• Billing information and, where relevant, address details needed to complete your order.

• Any information you include when you email us or fill in a form on our site.

Payment information:

Payments are processed by our third-party payment provider. We do not store your full credit card number on our systems; it is handled directly by the payment provider under their own security standards.

Information collected automatically:

When you visit our site, certain information is collected automatically through cookies and similar technologies, such as your IP address, device and browser type, pages viewed, and how you interact with the site. This helps us operate and improve the site.

3. How We Use Your Information

We use your personal information to:

• Process your orders and deliver your digital products.

• Send you order confirmations, download links, and service-related messages.

• Respond to your questions and provide customer support.

• Send marketing emails, where you have consented to receive them (you can unsubscribe at any time).

• Operate, maintain, and improve our website.

• Comply with our legal and tax obligations.

We collect and use your information with your consent, or where otherwise permitted or required by law.

4. Who We Share Your Information With

We do not sell your personal information. We share it only with service providers who help us run our business, and only as needed for them to perform their services. These include:

• Our website and e-commerce platform (Squarespace), which hosts our site and processes orders.

• Our payment provider, which processes payments securely.

• Our email and marketing tools, where applicable, used to send you communications you’ve agreed to receive.

We may also disclose information if required to do so by law, or to protect our rights.

5. Information Stored or Processed Outside Quebec

Some of our service providers may store or process your information outside Quebec, including in other provinces or countries such as the United States. Where this happens, we take reasonable steps to ensure your information receives an adequate level of protection. By using our site, you acknowledge that your information may be transferred and processed outside Quebec.

6. Cookies

Our site uses cookies to function properly, remember your preferences, and understand how the site is used. You can control or disable cookies through your browser settings, though some features of the site may not work correctly if you do.

7. How Long We Keep Your Information

We keep your personal information only for as long as necessary to fulfill the purposes described in this policy, including meeting our legal, accounting, and tax obligations. When it is no longer needed, we securely delete or anonymize it.

8. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information against loss, theft, and unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Ask us to correct information that is inaccurate or incomplete.

• Withdraw your consent to our use of your information, where consent is the basis for that use.

• Ask us to delete your information, subject to our legal obligations.

• Request that your information be transferred to you or another party, where applicable.

To exercise any of these rights, contact us at harlecour.studio@gmail.com. We will respond within the timeframe required by law.

If you are not satisfied with how we handle your personal information, you have the right to file a complaint with the Commission d’accès à l’information du Québec (CAI), the authority responsible for privacy in Quebec.

10. Children’s Privacy

Our site and products are not directed to children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Changes take effect when posted.

12. Contact Us

For any questions about this Privacy Policy or your personal information, contact:

Harlecour
Évelyne Harnois Lebeau
harlecour.studio@gmail.com